LEVEL 5 / Expert · Communication
Disagree Without a Scoreboard
Keep a difficult conversation about the problem, not the prosecution.
16 minutes5 short lessons5-question examSelf-paced
LESSON 1 · FREE PREVIEW
Name one issue
Pick a specific behavior and explain its impact. Avoid “always” and “never”, insults and mind-reading. Invite their perspective. You can be clear about a need without declaring yourself the only reliable witness in the room.
YOUR PRACTICAL ASSIGNMENTRewrite one complaint as a specific observation and request.
LESSON 2 · FREE PREVIEW
Pause with a return plan
YOUR PRACTICAL ASSIGNMENT
LESSON 3 · FREE PREVIEW
Aim for a workable agreement
YOUR PRACTICAL ASSIGNMENT
LESSON 4 · FREE PREVIEW
The fact and the story you attached
YOUR PRACTICAL ASSIGNMENT
LESSON 5 · FREE PREVIEW
An agreement with a trial period
YOUR PRACTICAL ASSIGNMENT
THE REST OF YOUR CURRICULUM
2. Pause with a return plan
3. Aim for a workable agreement
4. The fact and the story you attached
5. An agreement with a trial period
Final examination & your award
All 21 courses are included in the US$5.99 complete curriculum.
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